Consent-led lead re-engagement

Your old leads.
New conversations.

Touch Base helps you reconnect with people who already expressed an interest — turning dormant enquiries into qualified conversations and clear next steps.

Start a conversation See how it works ↓

Relevant outreach · AI-assisted conversations · Human oversight

TB
Touch BaseRepresenting your business
●
Hi Sarah, it’s Alex from Your Company. You previously enquired about solar. Is this something you’d be open to revisiting?
Possibly — energy costs are definitely back on our radar.
That makes sense. I can arrange a quick call with the team. Would Tuesday afternoon or Thursday morning suit better?
✓
NEXT STEP AGREEDConsultation · Thursday, 10:30
Qualified conversationReady for your team

Built for the leads who said
“not right now” — not “never”.

PersonalIndividual conversations
at scale
ResponsiveFollow-up whenever
leads engage
FocusedEvery conversation works
towards a next step

The opportunity

Interest doesn’t always disappear.
Sometimes, timing just changes.

A lead may have paused because the timing, budget or internal priority wasn’t right. Months later, their situation can look very different.

Touch Base gives those earlier enquiries a thoughtful route back into conversation — without asking your team to spend hours manually working through old lists.

Built for the right database

Is Touch Base a fit?

Our approach is designed for established businesses with high-value enquiries, longer buying cycles and a meaningful database of previous interest.

✓ Previous genuine enquiries✓ A clear customer value✓ A defined next step✓ Capacity to follow up

Simple by design

From approved data
to a real opportunity.

We work as an extension of your business. You stay in control of the audience, the message and the handover point.

01

Campaign eligibility review

We assess the data source, original collection context, proposed purpose and permission evidence before any live data is transferred.

02

Campaign set-up

We agree the audience, message, sender identity, safeguards, handover point and documented processing arrangements.

03

Approved data transfer

Once the requirements are satisfied, you securely share only the contacts approved for the agreed campaign.

04

Clear, human-first outreach

Touch Base texts each contact as an approved representative of your business, with a straightforward choice to reply or opt out.

05

AI-assisted conversation

Our agent responds naturally, qualifies interest and works towards the agreed outcome, with human oversight available.

06

Next step and handover

We book the agreed next step, pass the conversation context to your team and you take over with a warmer opportunity.

07

Your next step

See an opportunity
in your database?

Tell us a little about your business and earlier enquiries. We’ll review how a focused engagement could work.

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Non-negotiable

Re-engagement starts
with permission.

We do not cold-message scraped lists. Every proposed campaign is assessed individually, including the source of the data, original collection context, lawful basis, campaign purpose and opt-out process. A campaign proceeds only when the agreed requirements are satisfied.

✓ Approved source data✓ Clear sender identity✓ Simple opt-out✓ Campaign controls

Built to be measured

Proof, not promises.

Every engagement begins with an agreed baseline and reporting plan. Reporting follows the complete commercial journey—not just reply rates.

01Appointments

Qualified next steps created

02Pipeline

Opportunity value influenced

03Revenue

Closed business attributable